Proudly Canadian|
25+ Reviews on
☎ 1-855-539-HEAT (4328)|Family-Run Business
H&C Heating and Cooling
24/7 Emergency Response · Toronto & GTA

Is your heat pump
not heating?

Get a tech out fast — HRAI-certified, ducted or ductless, on every make and model.

What Sets Us Apart

Heat Pump Specialists — With Parts Ready to Go

Heat pumps are complex systems that handle both heating and cooling. Our technicians are trained on inverter technology, refrigerant systems, and defrost cycles across all major brands. We carry common heat pump parts on our trucks so many repairs can be done the same day.

100+
Years Combined Experience

Decades of real-world HVAC and refrigeration knowledge on every call.

5,000+
Heat Pumps Serviced

Ducted, ductless, hybrid — we know what fails and how to fix it.

24/7
Emergency Availability

Nights, weekends, holidays. Your furnace doesn't wait — neither do we.

Heat Pump Problems

Common Heat Pump Issues We Diagnose

Our technicians are trained to quickly identify and resolve these issues — often on the first visit with parts already on the truck.

Not heating or cooling properly
Refrigerant leaks
Frozen outdoor unit
Short cycling (on/off repeatedly)
Strange noises from indoor or outdoor unit
Defrost cycle not working
Thermostat or control board issues
Compressor failure
Fan motor problems
Reversing valve failure

Whatever the issue, we diagnose it quickly and explain it clearly — so you know exactly what's happening and what it'll cost before any work begins.

Before You Call

Quick Heat Pump Troubleshooting Tips

While it's always best to call a professional for heat pump issues, these simple checks can sometimes save you a service call:

1
Check your thermostat
Make sure it's set to "Heat" and the temperature is higher than the room temperature.
2
Check the outdoor unit
Make sure the outdoor unit is clear of snow, ice, leaves, and debris. It needs airflow to work properly.
3
Check the power and breaker
Make sure the heat pump switch is on and the circuit breaker hasn't tripped.
4
Check air filters
Dirty filters restrict airflow and can cause the system to shut down. Check and replace filters every 1–3 months.
5
Check the defrost cycle
In heating mode, some frost on the outdoor unit is normal. If it's heavily iced over, the defrost cycle may not be working — call a technician.
6
Reset the system
Turn the heat pump off at the thermostat for 5 minutes, then turn it back on. This can clear minor faults. If the problem persists, call us.

Tried all of these and still no luck? Give us a call — that's what we're here for.

Book a Repair

Schedule Your Heat Pump Repair

Book online through our service request form and we'll get back to you within the hour. For emergencies, call us directly — we answer 24/7.

What to expect:
1 Submit your request — we respond within 1 hour
2 Technician arrives with upfront pricing — no surprises
3 We fix it right the first time — backed by warranty
HVAC technician servicing a heat pump

One-time heat pump repair

Initial visit cost
$150 one-time fee + HST professional inspection and diagnosis by an expert H&C technician.**
Repair cost
Receive a clear, written quote to fix it—no surprises.

If you're ready to go ahead, we can often fix the problem right away. Our trucks are fully stocked.
Warranty
1-year parts & 90-day labour on work completed.***
Protection Plans

Two Ways to Protect Your Heat Pump

A repair today is good. Not needing one tomorrow is better. Choose the level of coverage that works for you.

Maintenance Plan
$14.99/mo

Annual tune-up & cleaning

  • Annual heat pump tune-up & inspection
  • Filter check System flush & pressure checkamp; coil cleaning
  • Safety inspection included
  • Parts & labour not included
  • No priority scheduling
Call to Enroll
Full Protection
Recommended
$29.99/mo

Parts, labour & maintenance included

  • Annual heat pump tune-up & inspection
  • Parts & labour coverage
  • Priority scheduling
  • No overtime charges
  • Can pay for itself in one repair
☎ Call to Enroll

Pricing is approximate — call 1-855-539-4328 for an exact quote tailored to your system.

All Makes & Models

We Service All Heat Pump Brands

Our technicians are trained on every major heat pump brand sold in Canada, including:

  • Mitsubishi
  • Daikin
  • Carrier
  • Lennox
  • Goodman
  • York
  • Trane
  • Rheem
  • Fujitsu
  • Bosch
  • Bosch
  • Lennox
  • Napoleon
  • Keeprite
  • American Standard
  • Bryant
  • Coleman
  • Amana

Don't see your brand listed? We service it. Call us — our technicians have worked on every heat pump brand sold in Canada.

Service Areas

GTA Heat Pump Repair Coverage

We dispatch technicians across the Greater Toronto Area, 7 days a week. Same-day service in most areas.

Toronto Mississauga Brampton Vaughan Markham Richmond Hill Oakville Burlington Milton Ajax Pickering Whitby Oshawa Scarborough Etobicoke North York Newmarket Aurora King City Caledon
Customer Reviews

Real Reviews from Real Customers

★★★★★ across Google, Facebook & Yelp
FAQ

Heat Pump Repair Questions

How quickly can you get a technician to my home?
In most GTA areas, we offer same-day service. For emergencies (no heat in winter, unusual noises, system completely dead), we prioritize your call and typically arrive within 2–4 hours. Call 1-855-539-4328 for the fastest response.
How much does a heat pump repair cost?
Most heat pump repairs range from $200–$900 depending on the issue. Capacitor and contactor replacements are on the lower end; compressor, reversing valve, or defrost board repairs are higher. We always provide an upfront quote before starting any work.
Should I repair or replace my heat pump?
Heat pumps typically last 12–15 years. If yours is under 10 years old and the repair is under $800, repair it. If the compressor has failed on an older unit, or it still uses R-410A and needs a major refrigerant-side repair, replacement with a newer R-454B unit often makes more financial sense. We'll give you an honest recommendation. Check our heat pump page for options.
Do you charge extra for evenings and weekends?
Our standard diagnostic fee applies regardless of when you call. We don't believe in penalizing people for having emergencies at inconvenient times. Protection plan members get priority scheduling with no overtime charges.
Is there a warranty on repairs?
Yes. All our repair work comes with a parts and labour warranty. If the same issue recurs within the warranty period, we'll come back and fix it at no additional cost. Protection plan members get extended warranty coverage.
Don't Lose Your Heating and Cooling

Get Your Heat Pump Fixed Today

Same-day heat pump repair from a family-run GTA contractor. TSSA-certified, upfront pricing, all brands serviced.

☎ 1-855-539-4328 Book Online